Frequently Asked Questions

Everything you need to know about your Frederick's of Hollywood experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery status.

What is your return policy?

We accept returns within 30 days of purchase, provided items are in their original condition with all tags and sanitary liners intact. Please note that certain items, such as adhesive bras and opened hosiery, are final sale for hygienic reasons.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I find my perfect fit?

We provide a comprehensive Size Guide on every product page. We recommend measuring yourself according to our instructions to ensure the best fit for our lingerie, corsets, and sleepwear.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay for eligible orders.

Is my packaging discreet?

Yes, all orders are shipped in plain, discreet packaging to ensure your privacy from the moment it leaves our warehouse to the moment it reaches your door.